Buying
HOW TO BID:
We accept bids by email (via the website bid form or to shirleyatssa@hotmail.com), by telephone 01823 480254 (confirmation in writing please), fax on 01823 480254 or by post.
HOW THE BIDDING WORKS:
Commission bids have the same status as room bids and will be enter in order of receipt at our Offices. When two or more equal bids are received, the earliest to reach us will be successful. The Auctioneer will bid on your behalf and will buy the lot for you at the best possible price, either at the reserve price if no other bids are received or at the next step up from the second highest bidder.
BIDDING STEPS
Lots estimated up to £20 in £1 steps, then from £20 to £100 in £2 or £3 steps ( for example £22, £25, £27, £30 etc.), Lots £100 to £250 in £5 steps, Lots £250 to £1000 in £10 steps, Lots £1000 and over in £25 steps.
BUYERS PREMIUM
Buyers premium of 11.5% (including VAT @ 17.5%) is added the to hammer price.
PAYMENT
We accept payment by cheque, cash or card (3% surcharge for credit card transactions, debit card no charge). New clients not supplying a blank cheque or card details will be sent a pro-forma invoice.
All lots must be paid for in full within 10 days with overdue accounts charge interest at 3% per month plus an administration fee.
AUCTION RESULTS
You may phone us on 01823 480 254 after 11am on the Monday following the sale to enquire whether you have been successful.
DESPATCH OF LOTS
Lots are sent out to postal bidders as soon as possible after the sale. We shall use Royal Mail services for the lighter items and a courier service for the larger parcels, unless instructed otherwise.
GUARANTEE OF LOTS
We make every effort to describe lots accurately. However if you receive an item you are not completely satisfied with please return it us within seven days and a full refund will be made.
This guarantee does not cover collections, accumulation or mixed lots which cannot be returned, also lots which are shown on our image pages cannot be returned for perforation or centering faults.
